Koleksi dan Dokumen Digital

Marketing services: competing through quality

2776 - 658.812 BER m

Buku

BERRY, LEONARD L.
PARASURAMAN, A.

1991

Maxwell Macmillan

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Research methods for business and management

2777 - 650.072 GAY r

Buku

GAY, L. R.
DIEHL, P. L.

1996

Simon and Schuster

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Retailing management

2778 - 658.87 LEV r

Buku

LEVY, MICHAEL
WEITZ, BARTON A.

1995

Richard D. Irwin

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Sales reengineering from the outside in: engaging customers with a new approach to sales; marketing; and service

2779 - 658.81 BLE s

Buku

BLESSINGTON, MARK
OCONNELL, BILL

1995

MCGRAW HILL

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Analisis regresi: teori, kasus, dan solusi

278 - 519.5 ALG a

Buku

ALGIFARI

2011

BPFE

Abstrak: -

Full Teks: -

Tersedia: 5 dari 5 eksemplar

Scenarios the art of strategic conversation

2780 - 658.945.4 HEI s

Buku

VAN DER HEIJDEN, KEES

1996

John Wiley and Sons

Abstrak: -

Full Teks: -

Tersedia: 2 dari 2 eksemplar

Service marketing

2781 - 658.812 ZEI s

Buku

ZEITHAML, VALERIE A.
BITNER, MARY JO

1996

MCGRAW HILL

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Strategic market management

2782 - 658.81 AAK s

Buku

AAKER, DAVID A.

1995

John Willwy and Sons

Abstrak: -

Full Teks: -

Tersedia: 3 dari 3 eksemplar

The customer is always right: thought provoking insights on the inportance of customer satisfaction from todays business leaders

2783 - 658.812 KAB t

Buku

KABODIAN, ARMEN J.

1996

MCGRAW HILL

Abstrak: -

Full Teks: -

Tersedia: 1 dari 1 eksemplar

Asas dan dasar perpajakan

2785 - 336.2 SOE a

Buku

SOEMITRO, ROCHMAT

1991

Eresco

Abstrak: -

Full Teks: -

Tersedia: 2 dari 2 eksemplar